City of Victoria Form Center

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Online Service Requests

  1. CONTACT INFORMATION

  2. What is your relation to the person on the water bill?

  3. Is the collection location the same as the billing address?

  4. REQUIRED FOR LARGE ITEM / TREE LIMB COLLECTION

  5. This request is for:

  6. There is a possibility of additional charges that may be applied to your water bill.

    * Tree Limb In-cycle collection charges: If the trucks are in your scheduled residential service area, the driver will collect up to 6 cubic yards (4' x 4' x 10') per quarter at no cost. Any collections exceeding 6 cubic yards will require a $1.50 per minute loading fee. * Out-of-cycle collection charges: If the trucks are not in your scheduled residential area, then there will be a $20 service fee plus $1.50 per minute loading fee. * Large Item Collection: If the large items to be collected exceed 6 cubic yards (4' x 4' x 10'), then you will be charged $1.50 per minute loading fee. * If you have already used your 2 free large item collections per year, then you will be charged a $20 service fee plus $1.50 per minute loading fee.

  7. REQUIRED FOR MISSED COLLECTION

  8. REQUIRED FOR CART NUMBER OR ADDITIONAL CART REQUEST

  9. Please send me my cart numbers for:

  10. I would like additional carts for:

  11. I understand by requesting an additional garbage or recycling cart, I approve charges of $5 per month with at least a one year commitment.

    We recommend placing carts on either side of the driveway, if possible, to ensure compliance with the rule of 5' of clearance.

  12. REQUIRED FOR WAIVER PROGRAM APPLICANTS ONLY

  13. Leave This Blank:

  14. This field is not part of the form submission.