Customer cannot be in late or bad debt status.
- The meter at the address the customer is moving into cannot be in a locked status.
- Customer will need to allow at least 24 hours for new service to be turned on from the date of receiving the application. (Monday through Friday)
- Once we receive your application, a CSR will contact you by phone to validate at a later date.
- If opening a business account, please notify the Department of Development services at 361-485-3320 and request a New account application for a Name change and/or Commercial Inspection.
Once the application is approved, please fill out the Utility Billing business application to start your water and sewer service.