Support Services

Purpose

The Support Services Division is charged with providing logistical support and technical assistance to other areas of the Police Department. Support Services is responsible for the purchasing of supplies and equipment for the department, maintenance of existing equipment and the sale of abandoned vehicles.

Units

The Support Services Captain oversees the daily operations of the following units:

Recruitment & Training Unit

Provides extensive relevant training to all police employees from the time of employment and throughout their career. The Training Unit is also responsible for the recruitment function of the department which includes testing, hiring and follow-up events involved in the recruitment process.

Community Engagement Unit

The Community Engagement Unit offers a wide variety of pro-active programs aimed at educating citizens on ways that they can protect themselves and their property.

Records Section

Receives, records and stores information pertaining to police activities and retrieves and distributes this information to authorized personnel and to citizens through Open Records requests.

Telecommunications Section

The Victoria Police Telecommunications Section is overseen by a civilian Public Safety Communications Manager and consists of 911 Operators and Call Takers that answer calls for service for the City of Victoria Police and Fire Departments. The Telecommunications Operators then dispatch these calls for service through our radio system. Telecommunications Crew Leaders supervise each shift of operators.