Telecommunications Operators are not considered someone who just answers the telephone.  Our operators are trained professionals and are an integral part of the entire Law Enforcement / Emergency Responder Team.

Living in Victoria offers the best of small town living with the excitement of metro life.  Victoria is located within easy driving distance of San Antonio, Houston, Austin, and Corpus Christi.  If you like beautiful beaches, warm Gulf breezes, and terrific weather year round, we might just be what you're looking for.  For outdoor enthusiast, our region offers excellent opportunities including bird watching, hunting, and fishing.

There are advancement opportunities for our Telecommunications Operators.  We do expect our 911 Operators to be high achievers, passionate about the work that they do, and to be excited to be one of our team members.

There are various training opportunities for our 911 Operators to enhance their knowledge and abilities right here in Victoria, as well as through outside training sources.  Our Telecommunications Operators (TCOs) are trained by our police department training staff as well as on the job training with a full time Telecommunications Trainer.

911 Operators at the Victoria Police Department answer calls for service for the City of Victoria Fire and Police Departments.  The  TCOs then dispatch these calls for service through our radio system.

Our Telecommunications Operators work 12 hour shifts that coincide with the Victoria Police Patrol shift schedule.  They work 4 days on and 4 days off.  Since a 911 facility cannot close for holidays or other events, our dispatchers often have to work weekends and holidays.