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Please correct the field(s) marked in red below:

Please be sure you know which scheduled residential service Area (Area 1, 2, 3, or 4) you are in before completing this form. If you are unsure what Area you are in, please use the black buttons located at the bottom of the Environmental Services homepage to search for your address.

It may be helpful to review the Large Item/Tree Limb Collection page before completing this request.

Note: If you are not the account holder for the City of Victoria water bill, you may receive a phone call from a Solid Waste Division employee.

1
If you know which area you are in, please select it below.
If you know which area you are in, please select it below.
2
This request is for a:
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This request is for a:
3
Customer Information
Customer Information
4
If you are requesting a large item collection, please list the items being collected:
5
How did you hear about this online service request form?
6

There is a possibility additional charges may apply.

Tree Limb Collection:

  • In-cycle collection charges: If the trucks are in your scheduled residential service area, the drivers will collect up to 6 cubic yards per quarter (4' x 4' x 10') at no additional cost. Any collections exceeding 6 cubic yards will require an additional charge of $1.50 per minute that it takes for the drivers to load the items into the vehicle.
  • Out-of-cycle collection charges: If the trucks are not in your scheduled residential area, then there will be a $20 service fee plus $1.50 per minute charge for what is called an "out of cycle" pick up. Out-of-cycle collections are done on Fridays.

Large Item Collection:

  • If the Large Items to be collected exceed 6 cubic yards (4' x 4' x 10'), then you will be charged $1.50 per minute to collect the items.
  • If you have already used your 2 Large Items collections per year, then you will be charged a $20 service fee plus $1.50 per minute.

You MUST approve charges before we proceed to schedule your collection request. All charges will be applied to your water bill.

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There is a possibility additional charges may apply. Tree Limb Collection: In-cycle collection charges: If the trucks are in your scheduled residential service area, the drivers will collect up to 6 cubic yards per quarter (4' x 4' x 10') at no additional cost. Any collections exceeding 6 cubic yards will require an additional charge of $1.50 per minute that it takes for the drivers to load the items into the vehicle. Out-of-cycle collection charges: If the trucks are not in your scheduled residential area, then there will be a $20 service fee plus $1.50 per minute charge for what is called an "out of cycle" pick up. Out-of-cycle collections are done on Fridays. Large Item Collection: If the Large Items to be collected exceed 6 cubic yards (4' x 4' x 10'), then you will be charged $1.50 per minute to collect the items. If you have already used your 2 Large Items collections per year, then you will be charged a $20 service fee plus $1.50 per minute. You MUST approve charges before we proceed to schedule your collection request. All charges will be applied to your water bill.
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